We want you to be totally satisfied with your Evolv product and want to make sure that you have the correct product and size that is best for your climbing experience. Please read the following guidelines carefully before sending any product back to us.
Unused merchandise can be returned for a refund or exchange for any reason within 30 days of purchase. Merchandise must be unused and in resalable condition to qualify for a full refund or exchange. We ask that you try them on inside your home in a clean environment before using them outdoors or at a climbing gym. If you need help determining whether or not you have the ideal size or model, call us and we’ll be happy to help you.
Please return the product along with this Evolv RETURN AND EXCHANGE FORM. We highly recommend using a package tracking service. We are not responsible for shipments that we do not receive and that can not be tracked.