evolv Privacy Policy

We respect your privacy.

Evolve Sports & Designs, Inc., its subsidiaries, and affiliates (including Yosemite Bum; collectively referred to as “evolv”) believe in protecting the privacy of our customers (“you”). The purpose of this privacy policy (“Policy”) is to describe the type, usage, sharing, security, and disclosure of information we may gather about you; it also describes the choices you have regarding your information.

The Policy applies to information collected through the mail, facsimile, or by phone; through online services or Web sites (“Sites”; primarily evolvesports.com and yosemitebum.com); and at the evolv Pro Shop, retail locations, and wholesale accounts. By providing or submitting information to evolv, you consent to the practices described in this policy.
If you have any questions or concerns about the privacy or security of your information, you may contact us using the contact information provided below.

Collection and Use of Non-Personal Information  When you visit our Sites, we may automatically collect non-personally identifiable information about your hardware and software. For example, we may log information about your computer’s operating system, Internet Protocol (“IP”) address, access times, browser type, and language.

We may automatically collect information using cookies, as well. Cookies are small data files that are stored on your hard drive and do not contain personally identifiable information. Cookies allow us to offer enhanced features and services when you visit our Sites, including storage of items in your Shopping Cart between visits. We may also use cookies to help us improve the appearance and usability of our Sites by aggregating usage information about the numbers and frequency of visitors. You may decline to accept cookies by modifying your Web browser settings. However, if you decline to accept cookies or if you reject a cookie, it may affect your ability to use essential functions of evolv’s Sites.

Collection of Personal Information  We collect and store any identifiable information that you choose to provide through interaction with our Sites, on retail and wholesale ordering forms, with requests for repair, at signup up for our mailing list, and in person at our Pro Shop or other retail locations. This includes personally identifiable information such as your name, shipping address, billing address, email address, phone number, credit card number, and other information you provide or allow us to collect from you. We may combine this information with personally identifiable information received from other sources to reduce unwanted communications and to make our marketing efforts more efficient. For example, we may update our records from carriers or other third parties to reflect accurate contact information.

Use of Personal Information  We use the information that you provide during the ordering process primarily to complete that order: financial information is used to bill you for products or services you request; contact information is used to send order updates and information about our company to you; and shipping information is used to ship your order to you.
If you register for our electronic mailing list or if you provide your email address to us, we will send you emails. These emails may be used to communicate order information, verify details of a repair or other service, inform you of new products, special sales, or discounted merchandise, and share opportunities or offers from our company or our partners that you may find of interest. If you no longer wish to receive mailings, simply follow the directions to “unsubscribe” or “opt-out” within every email we send, or contact us using the contact information provided below.
Evolv may store and use personal information in the United States and other countries.

Sharing of Personal Information  Evolv will not disclose your personal information to third parties except as described in this Policy or with your consent.

  • Companies we employ to perform services or functions on our behalf (for example: maintaining customer lists, delivering packages, taking orders, etc.) have access to personal information needed to complete those functions.
  • We may release personal information to protect the rights and property of evolv, our partners, our customers, and the general public; to comply with laws, regulations, or to respond to legal requests; and to enforce our Terms of Use or other agreements.
  • Certain sections of our Sites are designed as open and public community areas for sharing information. For example, product pages allow users to post reviews to share their experiences with a certain product. When you choose to participate in these areas, the photos, stories, posts, and other information you provide will be displayed publicly. We may also post or broadcast your information when you provide it in connection with surveys, contests, raffles, or promotions offered on our Sites.
  • If evolv is involved in a merger, sale of company assets, acquisition, or financing of our company, personal information may be transferred to certain entities involved in the transaction, as appropriate.

Security of Personal Information  Evolv is committed to protecting the personal information we collect. While we cannot guarantee security, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and ensure the correct use of personal information you provide to us.

External Links  Our Sites and communications contain links to other sites. The companies and content accessed at these external links do not operate under this privacy policy.

Children’s Privacy 
Evolv does not sell merchandise for purchase by children via our Sites. Anyone under 18 may use our Sites with the involvement of a parent or guardian. We do not collect or maintain information that was knowingly received from anyone under 13.

Changes to this Privacy Policy  We may change or replace this Policy at any time. Customers on our mailing list will be notified of material changes via email.

How to Contact Us
 If you have any questions or concerns about the privacy or security of your information, if you would like to opt-out of future mailings, or if you have general questions, you can send us an email at services@evolvesports.com, send standard mail to Evolv Climbing, 6769 8th Street, Buena Park, CA 90620, or call us at 714.522.5556.

EFFECTIVE DATE: December 21, 2011