Frequently Asked Questions
The most recommended way to clean your climbing shoes is with cold water and light detergent, gently wiping the inside of the shoes. Air dry only, do not leave in the sun to dry.
We do not recommend washing your climbing shoes. Hand wash the shoes with cold water and light detergent, gently wiping the inside of the shoes. Air dry only, do not leave in the sun to dry.
In order to keep climbing shoes from smelling is by taking care of your shoes fresh out of the box. After each session, be sure to let your shoe air dry and do not put it in an enclosed space like a backpack or bag while wet. Moisture creates bacteria which results in smelly shoes. Also invest in charcoal shoe inserts to help absorb moisture and decrease bad odor.
Best way to clean leather climbing shoes is to hand wash the shoes with cold water and light detergent, gently wiping the inside of the shoes. Leather climbing shoes are normally dyed and will bleed out the color when washing. Air dry only, do not leave in the sun to dry.
To determine whether you need a resole, please email pictures of your shoes to [email protected].
Check out Yosemite Bum Resoles. At a very low cost, Yosemite Bum can resole all brand and most models at a very quick turn-around.
Why toss your old climbing shoes? When you can get them resoled with fresh rubber! You may drop off your old climbing shoes at Yosemite Bum resole located at the Evolv retail store in Tustin, CA. or you may ship them in by visiting Yosemite Bum.
A resole repair cost will vary between the two most common repairs, half sole ($30) or half sole and rands ($45). Yosemite Bum can resole all brand and most models at a very quick turn-around. For more details, check out Yosemite Bum.
We do not recommend any sort of home remedies to stretch shoes such as, microwaving, showering with the shoes on, or baking your shoes. Please visit Yosemite bum resole for a proper stretch. Stretching is a free service, shipping not included.
At the present time, we do not offer the option to exchange products. Therefore, you have to follow the returns procedure steps in order to receive a refund by visiting returns page. You will then have to place a new order.
Items purchased from the official Evolv online shop may be returned free of charge by the carrier UPS only within 30 days from the date of purchase. All other types of shipment will be paid by the purchaser. Returned products must be in the same condition in which they were received: intact and unused (including labels and the original packaging).
After we have received the returned product in the ways and under the conditions specified on the return page, the amount paid will be credited to the original payment method within 30 days of receipt of the returned product to our warehouse.
If you have not found the information you need, send us your question using the form on the contact page and we will be happy to help you.
To register, go to the my account page and follow the instructions provided.
By creating a profile you will get the following benefits:
- Pro programs
- Easy management of your orders
- Quicker checkout
Access your account and click on the Overview page, this way you can enter all the necessary changes.
Both synthetic and leather material will stretch. The difference is that synthetic will stretch when heated with natural body temperature but will shrink once it has cooled down because it has elasticity. The benefit to that is maintaining the aggressive and performance feel without losing the structural integrity of the shoe over time. Unlike synthetic, real leather will continuously stretch over time with proper use with the upside of having more of a comfortable fit once the shoes have been broken in.
An approach shoe is a type of light hiking shoe with sticky climbing rubber compound as the outsole. The sticky rubber compound has a higher friction outsole that will perform greatly on all type of terrain. Giving you the confidence to scramble between rocks and up steep terrain without the fear of slipping. At Evolv, we have designed our approach shoes to have the performance of a climbing shoe but the styling of your favorite street shoe that will take you from urban straight to the mountains.
Store locator coming soon.
Evolv has the best rock climbing shoes.
Make sure you size them properly when you first buy them. If they don?t stretch, you can send them into Yosemite bum resole for stretch.
The key to breaking in climbing shoes is to wear them. With a little heat and sweat, the shoe will naturally stretch and mold to you foot. Normal time to break in shoes will determine on shoe brand and model. Evolv Shoes will generally take about 2-3 weeks to break in, depending on how often you climb.
The longevity of a climbing shoe will vary from brand and model. It also vary from the kind of rock or plastic that is climbed on. Generally it can last as short as 3-5 months to 2 years.
Check out the Evolv shop for your ideal climbing shoes! If you have questions about sizing or fit, please call the Evolv HQ (714) 522-5556 or ask us on our contact us page.
Evolv sizing is based on the US street shoe sizing in a performance fit. Please see our size chart for more details!
To best choose the right shoe for you is to learn about the different kinds of shoes. Every shoe is constructed differently to best fit all shapes and sizes of feet and style of climbing. To learn about Evolv shoes to help you get the best shoe and fit for you, give us call at 714-522-5556 or visit us at our HQ at 1421 E Edinger Ave Unit D. Tustin, CA 92780.
The size you need for rock climbing will vary by brand. For Evolv, we size our shoes by the US street shoe size. Which means, the performance fit is best fitted at your street shoe size. For a slightly more comfortable fit, it is recommended to go half size up.
A proper climbing shoe fit requires your toes to be slightly bent but not completely curled. The feeling will initially be uncomfortable but not unbearable. Leather shoes tend to stretch more than synthetic leather. For Evolv sizing is based on US street shoe size
Depending on the style of climbing will determine the tightness or “aggressiveness” of your shoe. Generally, climbers on long routes such as multi-pitch, trad, and crack climbs, prefer a comfortable fit.
Evolv Sizing is based on the US Street shoe sizing in a performance fit. Please see our size chart for more details!
Climbing shoes should generally fit snug with toes curled for the best performance. It may feel uncomfortable at first but will feel better over time.
All the information on our sizes and how to find the perfect size for you can be found on either the product page by clicking on “Size Guide” located under the size selections, or on our size chart page.
After the carrier has taken delivery we cannot change the delivery address. We can do that only after the carrier contacts us owing to an uncompleted delivery. You can change the address and delivery time at any time by registering with MYUPSCHOICE. Directly with UPS.
After the order is made, we will send you a confirmation via email. It will contain the tracking number that you can enter together with your email address on the order tracking page so you can check the status and position of your order. If you are a registered user, you will find the entire history of your orders and their delivery statuses when you log in.
If you have problems with your account, write to us using our form on the contact us page.
Orders for products may be cancelled before the goods are shipped by exercising your right to withdrawal. You may cancel your order when logged into your account under the Orders page.
If you are entitled to a purchase voucher and do not see it activated in the shopping cart, try checking that the promotional code is valid and that the terms of use do not state that it cannot be used in conjunction with other ongoing promotions. If you continue to have problems, do not hesitate to contact us using our form on the contact us page.
You can check the details of your order in your account and in the confirmation email. If you need any other information, please contact us using our form on the contact us page.
You can pay for your products by debit card, credit card (Visa or MasterCard) or Paypal.
In order to receive an invoice, you must make sure that you specified that you are a company and not a private customer during the purchasing process. If you specified that you are a company, you will be asked to enter your VAT number and you will receive the invoice as soon as the goods are shipped.
The payment receipt is sent via email after the goods are shipped.
